Questions & Answers

FAQ

Payments

My discount code didn't work?

What payment methods do you accept?

What currencies can I use?

Can I use more than one promotional code on my order?

Experiencing problems paying?

Orders

Can I cancel my Order?

Where is my order?

Can I amend my order once it has been placed?

What can I do if my order is going to the wrong address?

Where is my order confirmation?

What should I do if my order is missing?

What do I do if I've received the wrong item?

There's an item missing from my order, what should I do?

I've received the wrong item in my order, what should I do?

I purchased an item on pre-order, when will it arrive?

Shipping

What delivery options do you offer?

Can I track the status of my order?

Will my parcel be charged additional custom and import charges?

Return Policy

Return Policy

What can I return?

When will I get my refund?

Does Shoppe Aesthetics offer replacements and exchanges?

Return Methods

Terms of Service

Terms of Service